O.Demirörs
http://csdl.computer.org/comp/proceedings/euromicro/1997/8129/00/81290115abs.htm
The context of software quality movement determines the boundaries of "change"
for software development organizations. In this paper, we analyze the context
of software quality movement in terms of its assumptions and difficulties. In
the light of research in software quality movement and analogous research in
the business management field, we outline a complementary approach to resolve
some of these difficulties